FAQ

As a player or athlete on Sportifico, you are part of a community that is focused on the sport you love.

Your statuses and updates are the stats, facts and experiences that make up your daily sporting life. Everything is focused on tracking your success and achievements, and sharing them with the community.

No matter where you are, you can search for, connect to and chat with other athletes and coaches.

You can also join focused groups on our TeamMates app to organize your sports schedule and have team discussions managed by your coach.

Finally, we plan to open Sportifico to sports agents, allowing you to associate with the right people to help you build a successful career in sports.

As a coach, you will find Sportifico a blessing.

Sportifico’s TeamMates app has been specially designed for sports teams. You will finally be able to schedule practice, match and other events, set reminders and discuss in group chat on one platform created to suit your needs.

Sportifico is the place where you can present your skills, personality and expertise to peers. Where you can find players who are the right fit and the missing piece of the puzzle for your team.

No. The only criteria for membership, for now, is that you are a player or coach. actively involved in sports in a registered association or club. Sportifico for Agents is coming soon.

Sportifico has a clear roadmap for future development, this is just the beginning. We welcome your ideas to make our platform and your experience better every day. When logged in, please visit our support center to find out more about the platform and send comments, questions and ideas.

Our strategy is to grow Sportifico region by region. Please apply on our web site and we shall notify you as soon as you can start connecting with other players, coaches and agents. In the meantime you can subscribe to the Sportifico ProFeed to receive in-depth analysis and expertise on various topics in sport.

Sportifico aims to be available in all the major languages of the world. We will keep you informed about our progress in localizing Sportifico on our web site and social media channels.

We have implemented security safeguards designed to protect the personal information that you provide in accordance with industry standards. Access to your data on our Services is password-protected, and all transactional data is protected by SSL encryption when it is exchanged between your web browser and the Services. We also offer secure access to the Sportifico.com website. To protect any data you store on our servers, we also regularly monitor our system for possible vulnerabilities and attacks, and we use a tier-one secured-access data center.

Yes you do. Why? Well, the whole idea behind Sportifico is to connect real people, athletes – coaches and agents. Sportifico is a place where you can showcase your achievements in real life and  present yourself to the world in true colors. That is why we need you to be the real you, so we can help you become the best you can be.

Please click on the forgotten password link on the login page. Enter the email address you used to register the account and you will shortly get instructions for reseting your password to that email address.
If you cannot remember the email address you used to register, or do not have access to your inbox for some reason, please contact us to resolve the issue.

If you believe someone has hijacked your account and you cannot access it any more, please contact us so that we can change the login details and provide you with access. This request will be at the top of our priority queue.

If you do have access to your account and still believe someone is loging into it wihout your authorisation, please change your password and check if this practice continues.

You may also want to check the devices you use to access Sportifico for viruses and trojans, and beware of phishing attacks that are used by malicious individuals to steal your access data.

There are two reasons why your membership request might have been rejected.

1. We have been unable to determine that you are an active (or retired) player/athlete or coach. In the event that you can provide information that proves otherwise, please re-apply for membership
2. You are younger that 13 years of age. Sportifico does not accept membership requests from individuals younger that 13 years of age.

There are several reasons why you membership application might be on hold:

1. Sportifico is currently not available in your market. We are doing our best to reach you as soon as possible. You can speed this up by suggesting Sportifico to players and coaches you know.
2. We have been unable to determine that you are an active player/athlete or coach and have requested further evidence to corroborate this. Once you provide the requested information, your membership shall be approved.

Persons must be of the Minimum Age to use Sportifico. The Services are not for use by anyone under the age of 13, but this may vary from country to country. Our services are not intended for—and we do not  direct them to—any person under the age of 13. Any information collected from such a person will not have been intentional on our part and we encourage users and the general public to alert us of any such incident. Sportifico will remove all such information from its Service, databases and records. Although we provide rules for member conduct, community guidelines, we do not control or direct members’ actions on Sportifico and we are not responsible for the content or information members transmit or share on Sportifico.